Returns & Exchanges
At COSLUS, we stand behind the quality of our beauty tools and offer a 30-day satisfaction guarantee to ensure you achieve your best skin and smile. If you are not completely satisfied with your purchase, we provide a hassle-free return or exchange process for all eligible items.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all attachments and manuals are included to qualify for a full refund.
Ship It Back
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned device, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing